Terms & Conditions
Last updated: November 2026 • Applies to Daniella's Collection
Welcome to Daniella's Collection. By visiting our website or placing an order, you agree to these simple rules. We wrote them in plain English so everything is easy to understand.
1. Shopping & Placing Orders
- All prices on our website are shown in Ghanaian Cedis (GH₵).
- When you place an order, we send you an order number (for example,
DC-2026-1001) so you can track your package anytime. - If an item runs out of stock right before we pack your order, we will contact you by phone, email, or Live Chat to offer another size, another item, or a full refund.
2. Payments (Paystack & Pay on Delivery)
- Online Payment via Paystack: You can pay safely using MTN MoMo, Telecel Cash, AirtelTigo Money, Visa, or Mastercard.
- Pay on Delivery: Available for eligible orders. You can pay our delivery rider with cash or Mobile Money when your package arrives.
- Promo codes must be applied before you finish paying. Only one promo code can be used per order.
3. Delivery Times
- Kumasi & Ashanti Region: Same-day or next-day delivery (usually within 24 hours).
- Accra, Takoradi & other regions: 1 to 4 business days, depending on your town.
- Orders over GH₵ 1,500.00 get FREE delivery. Orders below that amount have a delivery fee of GH₵ 45.00.
- For full details, see our Returns & Delivery Policy.
4. Accounts & Honest Reviews
- Please keep your account password private and make sure your phone number and delivery address are correct.
- You can rate and review products you buy. Please keep reviews honest and respectful. We may remove reviews that contain spam, fake claims, or rude language.
5. Product Photos & Colours
We take clear photos of our clothes, shoes, bags, and accessories. Slight colour differences may happen because of phone or computer screen brightness.
6. Contact Us
If you have any questions about these rules, reach out to us anytime: